Languages → C#, F#, HTML, CSS and JavaScript. Tools → Azure DevOps, SonarQube, Postman, Visual Studio, Visual Studio Code and DataDog. Technologies → React, .NET Core, .Net Framework, Web Api, ASP.NET MVC, SQL SERVER, Oracle, Postgres, Azure Service Bus, Hangfire, Rancher, Docker, Test flow, Unit Tests, Integration Test e Mutation Test.Languages → C#, F#, HTML, CSS and JavaScript. Tools → Azure DevOps, SonarQube, Postman, Visual Studio, Visual Studio Code and DataDog. Technologies → React, .NET Core, .Net Framework, Web Api, ASP.NET MVC, SQL SERVER, Oracle, Postgres, Azure Service Bus, Hangfire, Rancher, Docker, Test flow, Unit Tests, Integration Test e Mutation Test. Skills: .NET Framework · ASP.NET MVC · PostgreSQL · Kubernetes · Azure DevOps · Design Patterns · Azure Service Bus · Hangfire · gRPC · Agile Methodologies · Kanban · Scrum · Sonarqube · ASP.NET · Microsoft SQL Server · ASP.NET Web API · C# · PL/SQL
I work as a Support Analyst, focused on solving demands via calls of types L1, L2 and L3. I review and validate the demands met by previous levels, always seeking to improve. Constant evolution in the offerings in our portfolio, verification of SLAs, maintenance of the knowledge base, problem checking, validation of corrections and tests in the environments. Technologies, tools and frameworks used: C#, Oracle, .NET, MySQL, SQL Server, Azure, DataDog, Postaman, Service Now, Power BI, Movidesk, ITIL, COBIT, ITSM and APIs.I work as a Support Analyst, focused on solving demands via calls of types L1, L2 and L3. I review and validate the demands met by previous levels, always seeking to improve. Constant evolution in the offerings in our portfolio, verification of SLAs, maintenance of the knowledge base, problem checking, validation of corrections and tests in the environments. Technologies, tools and frameworks used: C#, Oracle, .NET, MySQL, SQL Server, Azure, DataDog, Postaman, Service Now, Power BI, Movidesk, ITIL, COBIT, ITSM and APIs. Skills: Customer Success · Client Relations · HDI Support Center Analyst · PL/SQL · ITIL
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